Privacy Policy
Effective Date: July 15, 2025
Welcome to Way2Cure Medical Equipment! We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how Way2Cure (referred to as "we", "us", or "our") collects, uses, discloses, and protects your information when you visit and use our website `[https://www.way2cure.com/]`, or our services for buying and renting medical equipment.
By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access or use our services.
1. Information We Collect
We collect various types of information to provide and improve our services to you:
- Personal Identification Information (PII): Contact Information (Name, email address, phone number, shipping address, billing address), Account Information (Username, password (encrypted), purchase history, rental history), Demographic Information (Date of birth, gender - optional). In some cases, limited health-related information might be collected for specific equipment rentals (handled with utmost care and compliance).
- Payment Information: Processed securely by third-party payment processors `[e.g., Razorpay, Stripe, PayPal]`. We do not store sensitive payment card details on our servers.
- Device and Usage Information: IP Address, Browser type, operating system, device details, pages visited, time spent, referral source, clicks, search queries.
- Location Information: General location (city, state based on IP) for service improvement and product availability.
- Communications: Records of your correspondence with us (emails, chat, phone calls).
2. How We Collect Information
We collect information through various methods:
- Directly from You: When you create an account, place an order, rent equipment, subscribe, fill forms, or contact support.
- Automatically: Through cookies, web beacons, and similar tracking technologies.
- From Third Parties: From service providers (payment processors, analytics, shipping partners).
3. How We Use Your Information
We use the collected information for the following purposes:
- To Provide Services: Process orders/rentals, manage delivery/returns, account management, communication.
- To Improve and Personalize Services: Enhance website, understand preferences, offer recommendations.
- For Marketing and Communication: Send offers, newsletters, updates (with opt-out option), surveys.
- For Security and Fraud Prevention: Detect fraud, protect website integrity.
- For Legal and Compliance: Comply with laws, enforce Terms & Conditions, resolve disputes.
4. How We Share Your Information
We may share your information with third parties in the following circumstances:
- Service Providers: With trusted third-party providers for payment processing, shipping, hosting, customer support, marketing, and analytics.
- Business Transfers: In case of merger, acquisition, or sale of assets.
- Legal Requirements: When required by law or to protect our rights, property, or safety.
- With Your Consent: For any other purpose with your explicit consent.
5. Data Security
We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission or storage is 100% secure.
6. Your Data Protection Rights
Depending on your jurisdiction, you may have rights including Access, Rectification, Erasure, Restriction, Data Portability, Objection, and Withdrawal of Consent. Contact us to exercise these rights.
7. Cookies and Tracking Technologies
We use cookies for essential functionality, performance, analytics, personalization, and advertising. You can manage cookie settings in your browser.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their content or privacy practices.
9. Children's Privacy
Our services are not intended for individuals under 18. We do not knowingly collect information from children.
10. Changes to This Privacy Policy
We may update this policy. Changes will be posted here with an updated "Effective Date". Your continued use signifies acceptance.
11. Contact Us
For questions or concerns: